Hotel clerk supervisor

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Take, cancel and change room reservations
• Register arriving guests and assign rooms
• Process guests' departures, calculate charges and receive payments
• Answer telephone and relay telephone calls and messages
• Maintain an inventory of vacancies, reservations and room assignments
• Resolve complaints and claims
• Investigate complaints and claims

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
• Durée de l'emploi: Temporaire
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week