Dining room manager

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work setting

• Restaurant
• On-site customer service

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Manage events
• Food safety/handling skills
• Manage staff and assign duties
• Maintain inventory and records of food, supplies and equipment
• Supervise food and beverage servers and other staff
• Plan, organize, direct, control and evaluate daily operations
• Establish operational procedures

Area of work experience

• Waste management

Area of specialization

• Sanitation
• Operations management
• Customs services

Specialization/experience (business sales and services)

• Pricing
• Negotiation

Personal suitability

• Efficient interpersonal skills
• Time management
• Leadership

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Support for youths

• Offers on-the-job training tailored to youth
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week