• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week